Most Ultras Avanti products are made to order. Your estimated delivery time therefore includes both fulfilment and shipping.
Fulfilment
Fulfilment usually takes 2–5 business days before dispatch. Larger orders, complex products, public holidays, temporary stock issues or unusually busy periods may require additional time.
Delivery estimates
After dispatch, shipping commonly takes 1–8 business days for domestic orders and 1–20 business days for international orders, depending on the destination and shipping method. The estimate shown at checkout or in your order information is our best prediction, not a guaranteed delivery date.
Shipping methods and charges
Available shipping methods and charges are calculated at checkout after you enter your delivery address. Any free-shipping offer applies only when the conditions displayed in the store or at checkout are met.
Tracking
When tracking is available, we send a shipping confirmation email after dispatch. Tracking can take up to 48 hours to show its first update. International orders can pass between more than one carrier before final delivery.
Split shipments
Items may require different packaging or be fulfilled at different facilities. An order can therefore arrive in more than one parcel, with separate tracking information for each shipment.
Late or lost parcels
If the estimated delivery date has passed, allow up to five additional business days for an occasional carrier delay. If the parcel still has not arrived, email info@ultrasavanti.shop. Lost-in-transit claims must be submitted within 30 days after the estimated delivery date.
Incorrect addresses and returned parcels
Check that your delivery address is complete and correct before ordering. Address changes cannot be guaranteed after fulfilment begins and are not possible after dispatch. If a parcel is returned because of an incorrect or incomplete address, an unclaimed shipment or a missed collection, additional reshipping charges may apply. If the carrier caused the return, we will help arrange an appropriate solution without charging you for the carrier error.
Customs and import charges
International orders may be subject to customs duties, import taxes or handling charges imposed by the destination country. These charges are normally the customer's responsibility unless applicable law requires otherwise.
For complete terms, read our Shipping Policy.